Jackets & Coats – Washington essence

Jackets & Coats

Frequently asked questions

We are committed to responsible fashion. Our products are crafted with high-quality materials, and we continuously explore eco-friendly practices to reduce our environmental impact.

If you're unsure about the fit, we recommend choosing a size up. This will give you a more comfortable fit, and you can always return the item if needed. For questions, you can also always reach our customer service team.

Simply contact our customer service via our contact page. You will receive a reply with the return details within 24 hours.

Once your order has been processed, you will immediately receive a confirmation e-mail with your personal tracking details, which you can enter on our tracking page. This way you can always easily track your order.

Yes, your payment is 100% secure. We use industry-standard SSL encryption to protect your information, ensuring a safe and reliable checkout process.

FREE SHIPPING

All orders come with a Track & Trace code so you can easily track them to your doorstep.

30 DAY GUARANTEE

Experience your items for 30 days. Not satisfied?
You can always return them.

SECURE PAYMENT

Pay Securely and worry-free with American Express, ApplePay, Credit Card or PayPal.

24/7 CUSTOMER SUPPORT

We are here to help. Our responsetime is within 24 hours, even during the weekends.

© 2026 Washington essence, Powered by Shopify